How to migrate our members to EP tools?
In June, we want people want to leave GPT@EC for genAI hub
Community = EP users with a GPT@EC access Channels = Teams?
best strategy : make Q Answer features works well. Pilars :
- Q Anwser needs to keep the pace of improvement
- GenAI Hub / AI@EP : Communication to and with users
- Teams Channel : with all the users
GPT @EC : 1st line support
Access issues
No support for how to prompt
Improve :
GPT@EC
- Survey for identify weaknesses
Check structure du teams envoyée par Anne (de chez Dine)
Objectifs : Max users Max use max NPS build community on presentations 1/mois une presentation
- Pre session :
- Survey about participants
- Maturity level
- What trainings did they get?
- ask DG PERS about what is available?
- focus on ep gen ai hub
- cfr EP AI portal (cfr ai litteracy)
- Session 1 :
- rappel des guidelines
- GenAI how does it work? (genAI basics)
- Avantages et contraintes EP Gen AI Hub (not ChatGPT, working tool, different models…
- 5 prompts most frequent used
- Collect feedback
- Session
- Prompting
- Prompting
- targeted sessions : Specific use cases
- collect feedback in and out sessions
- prepare next sessions with feedback
- Prompt library
- Gemma, GPT OSS specific prompting guides
- Community
- About practical stuff with genAI hub
- Your biggest disappointments and fears
- Your biggest success
- Champions
- special sessions
- collect feedback from them to create new sessions
- sessions led by a champion :
- use cases, explanation
- 3 champions pannel on a specific topic
Next steps: find useful use cases
Reformulate
Place : Teams channel
Community objectives
Rules of community onboarding
users accept priority list :
- 500 GPT@EC users first
- End of May we should have enough capacity
- Check about concurrent users vs total members of the community
- not a support channel
- Diffine topics like on Discord servers (what types of channels) : exemple :
- Announcements
- Sharing news, content, …
- Trainings and coachings
- Exclude support from the community
- Establish rules
- epgenaihub.support@
Communication
- gpt@ec :
- send a technical email
- alerting people that notif will be send about their access is granted
- disclaimer email
- kind of message
- Access to GPT@EC has been purchased for a six-month period, until the end of June 2026. EP GenAIHUB will take over after that period.
- GPT@EC is just business continuity,
- The future holds in the EP Gen AI Hub
- Subscribed users are expected to share feedback with the AI CoC on their use of GPT@EC.
- Inactive users will have their subscription cancelled to free up capacity for other potential colleagues.
- All users are encouraged to try the EP GenAI Hub and make it their primary tool. Building an AI COMMUNITY