UX Architecture for

• Back-office application for internal agents in order to manage cases (for subventions and helps), investigations….
• Challenge :
• Very constrained environment,
• Technical constraints : manage UX solutions within the scope of the CME (cases management engine) possibilities
• Legal and business contraints
• Organisational constraints
• Several failed UX missions : before I was hired, 4 previous UX expert have tried without success to act
• Results :
• Creation of a design system with every components (withi
• Supervision of a new UI design for the whole application set