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UX Architecture for
- Back-office application for internal agents in order to manage cases (for subventions and helps), investigations….
- Challenge :
- Very constrained environment,
- Technical constraints : manage UX solutions within the scope of the CME (cases management engine) possibilities
- Legal and business contraints
- Organisational constraints
- Several failed UX missions : before I was hired, 4 previous UX expert have tried without success to act
- Results :
- Creation of a design system with every components (withi
- Supervision of a new UI design for the whole application set