User research methods' landscape
When to Use Which User-Experience Research Methods
The field of user experience has a wide range of research methods available, ranging from tried-and-true methods such as lab-based usability studies to those that have been more recently developed, such as unmoderated online UX assessments. While it's not realistic to use the full set of methods on a given project, nearly all projects would benefit from multiple research methods and from combining insights.
The risk of using the wrong method
First Rule of Usability? Don't Listen to Users
In past years, the greatest usability barrier was the preponderance of cool design. Most projects were ruled by usability opponents who preferred complexity over simplicity. As a result, billions of dollars were wasted on flashy designs that were difficult to use. One of the main advantages of the "dot-bomb" downturn is that cool design has suffered a severe setback.
Usability Testing 101
Usability testing is a popular UX research methodology. In a usability-testing session, a researcher (called a "facilitator" or a "moderator") asks a participant to perform tasks, usually using one or more specific user interfaces. While the participant completes each task, the researcher observes the participant's behavior and listens for feedback.
Connaître les utilisateurs | Le bloc-notes, UX & Design d'expérience utilisateur
Dans ce chapitre, je propose de découvrir comment mieux connaître les utilisateurs pour qui vous concevez et comment restituer cela sous différentes formes qui soient utilisables et compréhensibles par les différents acteurs d'un projet. Afin de vous proposer une progression cohérente sur l'ensemble de ce chapitre, je vous propose de...