Excellent professeur tant dans le contenu transmis que dans la pédagogie adoptée. Capable de transmettre un savoir concret ET critique, réflexif.
Malt.be
We worked closely together in the same Product & Services Web team.
Raphael is a smart guy in customer experience common sense. Enthusiast team member and entertaining to work with, never failing an assignment.
His photographic talent also impressed me.
LinkedIn
Raphael was adept at building strong, trusted relationships with clients, and was competent at negotiating contracts with new business across Europe. He also was invaluable at listening to clients' needs and translating them into suggestions for improving the user experience. He is a creative problem solver and I would welcome the chance to work with him again!
LinkedIn
Working with Raphaël was a real pleasure. As an assistant project manager on the EURES project, he truly didn't respect that hierarchical difference and made me feel like a true member of the core team.
Thanks to him I learned the real signification of "project managing".
LinkedIn
Raphael is a kick-ass lateral thinker, down-to-earth and result-driven, with tons of leadership. Quite a few years on the same work bench at Bugbusters, without a single fail.
Excrept from season 1 :
Raphael thys : "Cross the streams..."
Michelange Baudoux : "You're gonna endanger us, you're gonna endanger our client. The nice lady who paid us in advance before she became a dog."
Raphael thys : "Not necessarily. There's definitely a very slim chance we'll survive."
Who you gonna call?
LinkedIn
An insightful expert that is pleasurable to work with. Raphael has clear expectations and knows how to deal with multiple projects and various stakeholders. Always keeping the right balance between business objectives and user needs, Raphael has great value in key meetings thanks to his eloquence and well expressed perspectives.
LinkedIn
Raphaël is probably the most digital person I have met in the course of my career. He has particularly impressive general and digital knowledge, and follows current affairs closely. In business, we often have a tendency to create complexity and his greatest strength is that he simplifies things so that the customer receives the best possible experience. We work with Raphael on 2 projects. I appreciate his holistic approach where he rapidly sees the risks, benefits and consequences. He quickly understands the people he works with, making cooperation effective and respectful.
LinkedIn
Raphael is an inspiring natural leader, expert in UX and digital business transformation. A people person with a good sense of humor and a great teamplayer.
If you are looking for someone to understand your business needs and create a great customer experience, Raphael is your perfect candidate.
LinkedIn
I've been working with Raph for many years now on various assignments. Raph took us recently through a Service Design workshop and we were extremely pleased to work with him to discover together what our clients really needed in terms of workflows. Raph is full of energy, very knowledgeable in terms of short- and long-term future, creative, realistic and was not afraid to go wild for some minutes but then managed each time to make us progress towards the essential. We have the next workshop tomorrow, I can't wait !
LinkedIn
Je trouve que ce fut une expérience forte intéressante qui pousse à sortir de sa zone de confort mais également de son mode de pensée. Il s'agit d'un prémisse qui d'une part fait confronter les étudiants à un travail de groupe interconnecté où plusieurs personnalités s'entrechoquent et font émerger une idée commune issue des bases de réflexions différentes. C'est un concept à réitérer.
Evaluation survey form
Un grand merci pour ces deux cours, pour ces bases que vous avez posées et surtout de m'avoir ouvert les yeux sur le monde qui nous entoure.
Evaluation survey form
Assez effrayée au début, je ressors de ces deux cours avec des questions plein la tête et encore plus curieuse de découvrir l'avenir de tout ça.
J'ai maintenant également la base pour réaliser mon projet personnel : me projeter dans mon futur idéal et revenir petit à petit au présent en réfléchissant aux forces que j'ai besoin pour y parvenir.
Evaluation survey form
Effectivement, on a du mal à imaginer le futur, et on se base beaucoup sur notre présent pour l'imaginer. La conférence m'a fait prendre conscience que plus on pense à des scénarios qui peuvent paraître improbables (sans partir dans des délires), plus on peut anticiper.
Evaluation survey form
Une présentation captivante , durant laquelle l'expertise , la passion, l'inspiration et l'humour de l'orateur ont suscité l'enthousiasme collectif ! Merci.
Evaluation survey form
En tant que conférencier à l’ECS, Raphael a conquis nos étudiants. Lors de l’évaluation de nos formateurs, les étudiants ont déclaré être très satisfaits des prestations de Raphael. Un très bon indicateur du niveau de ce communicant passionné. Raphael est intervenu avec professionnalisme et humour dans le cadre de notre master en webmarketing & e-commerce. Raphael, allie une grande expertise à d'excellentes qualités pédagogiques, que demander de plus.
LinkedIn
Un tout grand merci pour ces deux sessions captivantes. J'ai souvent un peu peur des cours de ce genre car il y a beaucoup d'informations et c'est souvent peu "vivant". En alliant un contenu très intéressant à une présentation "naturelle" et "to the point", vous m'avez personnellement totalement captivé.
Evaluation survey form
